Privacy Policy
At Mentors in Chief, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your information.
1. Information We Collect
Name, email address, phone number, and address (when applicable)
Payment details (processed securely via third-party gateways)
Course or mentorship preferences
2. How We Use Your Information
To deliver our services and provide customer support
For communication related to your purchases or subscription
To improve our offerings and personalize your learning experience
3. Data Protection
Your data is stored securely and never shared without your consent.
We use SSL encryption and follow industry best practices.
4. Cookies
Our website may use cookies to enhance user experience. You can disable cookies through your browser settings.
5. Changes to This Policy
We reserve the right to update this privacy policy. All changes will be posted on this page.
Terms and Conditions
Welcome to Mentors in Chief. By accessing our website or enrolling in our programs, you agree to the following terms:
1. Usage
You agree to use our content only for personal and educational purposes.
Unauthorized distribution or duplication of content is prohibited.
2. Account
You are responsible for maintaining the confidentiality of your account and password.
3. Intellectual Property
All content, videos, study materials, and designs are the intellectual property of Mentors in Chief.
4. Modifications
We may update course content, timelines, or terms without prior notice.
5. Liability
We strive for accuracy, but we do not guarantee success in exams solely based on our programs.
Cancellation and Refund Policy
At Mentors in Chief, we aim for complete satisfaction. However, due to the nature of digital educational content, we follow this policy:
1. Course Enrollments
Once enrolled, fees are non-refundable.
In special cases (e.g., duplicate payments), refunds will be considered after verification.
2. Cancellation Requests
Requests must be made within 24 hours of payment and before accessing any content.
3. How to Apply
Email us at [support@mentorsinchief.com] with your order details.
4. Processing Time
Approved refunds will be processed within 7–10 business days.
Shipping and Delivery Policy
Our offerings are primarily digital. However, if any physical materials are included:
1. Digital Delivery
Course access credentials are emailed immediately or within 24 hours of purchase.
2. Physical Products
If applicable (e.g., books or kits), they will be shipped within 7 business days.
Delivery timelines depend on your location and courier service.
3. Shipping Charges
Any shipping cost (if applicable) will be displayed during checkout.
4. Undelivered Items
If you do not receive physical items within 15 days, contact us at [support@mentorsinchief.com].